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Planned Pump Maintenance

Pump Servicing & Planned Maintenance

Planned pump servicing and fault finding for domestic and commercial sewage, booster, basement, rainwater and pump station systems.

Request a QuoteCall 01420 561661What We Do
Hampshire & SurreyLocal pump engineers
Domestic & commercialSingle and multi-pump systems
Clear service reportsFaults and recommendations
01420 561661Speak to AFS

What a professional pump service includes

A professional pump service normally includes operational testing, electrical and control checks, inspection of accessible pumps and chambers, float or level-control testing, valve and alarm checks, and a clear condition report.

Regular pump servicing helps reduce breakdown risk, identify worn components and maintain safe, reliable operation. The exact scope depends on the pump type, system design, operating duty and access conditions.

AFS services a wide range of systems, including sewage and wastewater pumps, private pumping stations, booster sets, basement and sump pumps, rainwater harvesting pumps and associated control equipment.

Where faults are found, we explain whether the system can remain in service, what repair is recommended and whether any pump, float, valve, control, alarm or pipework component requires further work.

For specialist pump work, our sister company Alton Pumps provides sewage pump servicing.

Planned maintenance visits

Routine inspection, testing, cleaning and condition reporting for pump systems and associated controls.

Fault finding and repair advice

Diagnosis of pumps that trip, fail to start, run continuously, lose pressure, block or trigger alarms.

Controls, floats and alarms

Checks on level controls, float switches, control panels, duty changeover and warning systems.

Our pump servicing process

1. Site and system review

We confirm the pump type, operating duty, service history, recent alarms, access requirements and any known faults.

2. Safe isolation and inspection

The pumps, chamber or plant area, pipework, valves, cables and visible components are inspected before testing.

3. Mechanical system checks

We inspect accessible pump components, impellers, strainers, guide systems, lifting equipment and discharge arrangements.

4. Controls and alarm testing

Float switches, level sensors, pressure controls, control panels, duty changeover and alarms are checked where applicable.

5. Operational testing

The system is run through a controlled operating cycle to assess starting, stopping, output, pressure, noise and vibration.

6. Report and recommendations

We record findings and explain any cleaning, repair, replacement or follow-up work that should be considered.

Sewage and wastewater pump servicing

Sewage and wastewater systems need complete pump-station checks rather than attention to the pump alone.

Where safely accessible, our engineers inspect the pump, wet well, float switches or level sensors, non-return valves, guide rails, lifting chains, discharge pipework, control panel and high-level alarm.

For dedicated sewage pump installation, repair and replacement information, visit our sewage pumps service page.

Typical sewage-system checks

  • Pump operation, noise, vibration and visible condition
  • Impeller, inlet and chamber condition
  • Float switches or level sensors
  • Duty/standby changeover and alternation
  • High-level alarm and warning devices
  • Non-return valves and discharge pipework

Booster, basement and clean-water pump servicing

Different pump systems have different failure risks and maintenance needs.

Booster sets may require pressure checks, vessel inspection, control testing and assessment of pump sequencing. Basement and sump systems require checks on chamber condition, level controls, alarms, discharge routes and standby arrangements.

Rainwater and clean-water systems may also require inspection of filters, controls, pressure equipment and automatic mains-water backup arrangements where fitted.

Systems we service

  • Booster pump sets and pressure systems
  • Basement, sump and lift-pit pumps
  • Rainwater harvesting pump systems
  • Sewage and wastewater pumps
  • Private pumping stations
  • Control panels, floats and alarms

How often should pumps be serviced?

The correct interval depends on system loading, manufacturer guidance and the consequences of failure.

Many domestic and light-commercial systems are reviewed annually. Higher-use, higher-risk or business-critical systems may need more frequent planned visits, particularly where failure could cause flooding, loss of facilities, pressure loss or environmental harm.

A practical maintenance schedule should consider the system duty, number of pumps, operating hours, alarm history, previous faults, site access and how quickly an engineer could respond during a breakdown.

Reasons to increase service frequency

  • Repeated alarms, trips or loss of performance
  • Heavy commercial or residential loading
  • Single-pump systems with no standby capacity
  • Basement, care, school or business-critical applications
  • Previous float, valve, pressure or control failures
  • Systems where access during an emergency would be difficult

A pump station service in Milford, Godalming

AFS carried out a full pump service and fault find at a property in Milford, Godalming. The pump chamber was washed down, the pump and its integral float were checked, and the system was run to confirm it was working. No fault was found and the system was left operating correctly.

Pump chamber service inspection in Milford Godalming Pump chamber inspection during the service Pump with integral float during pump station servicing Pump with integral float checked during the service
Read the Milford pump station service case study →

Pump servicing for different systems

AFS provides planned and reactive servicing for pump systems across Hampshire, Surrey, West Sussex, Berkshire and nearby areas. The service is suitable for private homes, commercial properties, managed estates, schools, care settings and developments where reliable pump operation is essential.

Planned servicing for complete pump systems

A reliable service looks beyond the pump itself. Controls, float switches, level sensors, pressure equipment, valves, pipework, alarms and standby arrangements all contribute to system performance. Inspecting these components together helps identify the real cause of repeat faults or poor operation.

Where a system has multiple pumps, we check the sequencing or duty/standby arrangement where accessible. A backup pump only provides protection if its controls and changeover sequence work when required.

Clear separation between servicing and specialist service pages

This page covers planned pump servicing and maintenance across multiple pump types. For sewage pump installation, repair and replacement, visit our sewage pumps service. For urgent or major pumping-station faults, see pump station repair and refurbishment. For new systems, visit package pump station installation.

Service reports, repairs and replacement advice

After the visit, we explain the condition of the system and any work that should be considered. This may include cleaning, float replacement, valve work, control repairs, pump overhaul or replacement. Commercial clients can also use Alton Assure planned maintenance to create a structured service schedule.

Book a pump service

Send the site postcode, pump type, recent alarm or fault information and any photographs or service records. Our team will confirm whether a planned service, fault-finding visit or urgent attendance is appropriate. Call 01420 561661 or use the enquiry form below.

Recent pump jobs and updates

Work our engineers and crews have finished recently, from our own job updates.

Backup Generator Flood Protection System Serviced Backup Generator Flood Protection System Serviced Five-Star Pump Service in Gosport – From First Call to First-Time Fix Five-Star Pump Service in Gosport – From First Call to First-Time Fix Why Does a Pump Keep Running When No Water Is Being Used? Why Does a Pump Keep Running When No Water Is Being Used?
See all our latest jobs →

Check we cover your area

We cover about 50 miles around Alton. Type the first part of your postcode and we will tell you the nearest town we cover, how far it is from Alton and whether it is inside our area.

The first part is enough, for example GU34. We use it only to work out the distance from Alton and we do not keep it.

Enter the first part of your postcode, for example GU34.

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Related pump services

Choose the page that matches the work required so each service remains clearly defined.

New and replacement pump installationSewage pump installation, repair and replacementPump station repair and refurbishmentPackage pump station installationAlton Assure planned maintenanceCommercial basement pump systemsBooster pump servicing and repairAlton Pumps specialist pump engineers

Request Pump Servicing advice or a quote

Send the details through and a member of the AFS team will come back to you.

Pump Servicing FAQs

What is included in a pump service?

A typical service includes operational testing, inspection of accessible pump and system components, control and alarm checks, valve and pipework inspection, and a report explaining any faults or recommended repairs.

Do you service sewage pumps?

Yes. AFS services sewage pumps and private pumping stations. Our separate sewage pumps page covers installation, repair, replacement and emergency support in more detail.

Do you service booster and basement pumps?

Yes. We service booster sets, pressure systems, basement pumps, sump pumps and associated controls and alarms.

How often should a pump system be serviced?

The interval depends on usage, risk, manufacturer guidance and the consequences of failure. Many systems are serviced annually, while high-use or critical systems may need more frequent visits.

Can you repair faults found during servicing?

Yes. We can advise on repairs to pumps, floats, controls, alarms, valves and related components and provide a clear quotation where further work is needed.

Which areas do you cover?

AFS mainly covers Hampshire, Surrey, West Sussex, Berkshire and surrounding areas from our base near Alton and Liphook.

Need help with pump servicing?

Send an enquiry or call the AFS team. We’ll confirm the practical next step and whether a site visit is needed.

Call 01420 561661