Planned servicing
Accessible system checks, operational testing and clear findings for maintenance planning.
Commercial pump support for managed buildings, plant rooms, lift pits, underground parking and other below-ground drainage systems.
The service scope can cover pumps, sumps, valves, controls, alarms, discharge pipework and duty or standby operation.
AFS supports facilities managers, managing agents, landlords, developers and estates across Hampshire, Surrey, West Sussex and nearby areas.
We provide planned servicing and maintenance, fault investigation, repairs, pump and control replacement, and assessment for new commercial basement pump installations.
Home and residential sump-pump enquiries are covered on our separate basement and sump pump page.
For specialist pump work, our sister company Alton Pumps provides commercial pump repair and servicing.
Accessible system checks, operational testing and clear findings for maintenance planning.
Investigation of pump, float, valve, control, alarm and discharge problems affecting reliability.
Assessment for new systems, replacement pumps, duty and standby arrangements, controls and alarms.
Send the full address, system details, alarm or fault symptoms, photographs, access restrictions and previous service reports.
The accessible pumps, chamber, controls, alarms, valves and discharge arrangement are considered against the site risk.
Findings are used to plan servicing, repairs, replacement, monitoring or installation work.
Planned maintenance should reflect how the system is used and what would happen if it failed. A basement drainage system protecting occupied space, electrical equipment, a lift pit or underground parking may need a different service plan from a lightly loaded sump.
Depending on safe access and the agreed scope, a visit can consider pump operation, floats or level sensors, high-level alarms, controls, non-return valves, chamber condition and visible discharge problems. Findings can then be used to plan repairs or replacements.
Common warning signs include repeated alarms, a pump failing to start, continuous running, short cycling, unusual noise, tripping, rising water level or poor discharge. The cause may sit elsewhere in the system, so replacing a pump without checking floats, valves, controls and pipework can leave the original fault unresolved.
New and replacement systems need to be considered against incoming flow, pump duty, sump capacity, discharge head, pipework, power, controls, alarms and the required resilience. Duty and standby operation or additional alarm arrangements may be appropriate where failure would cause serious disruption.
AFS can assess the available site information and explain whether drawings, a survey or further design information are needed before an installation can be quoted.
Send the full site address, building use, pump and control details, the number of pumps, current alarms or symptoms, photographs, access restrictions and previous service or commissioning records. State whether the enquiry is planned maintenance, an active fault, replacement planning or a proposed new installation.
For a house, cellar or residential sump system, use the dedicated basement and sump pump page. Keeping domestic and commercial intent separate helps each enquiry reach the most relevant information.
Call 01420 561661 or complete the enquiry form. Coverage and attendance depend on the postcode, system, access, job requirements and current workload.
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We cover about 50 miles around Alton. Type the first part of your postcode and we will tell you the nearest town we cover, how far it is from Alton and whether it is inside our area.
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Explore local commercial basement-pump servicing, maintenance and installation information for our principal coverage areas.
Send the details through and a member of the AFS team will come back to you.
Enquiries include managed buildings, apartment blocks, offices, plant rooms, lift pits, underground parking, estates and development sites, subject to system and access requirements.
Yes. The appropriate interval and checks depend on system design, loading, site risk and the consequences of failure. Send existing service records so the scope can be reviewed.
Yes. Installation planning may consider pump duty, sump capacity, controls, alarms, valves, discharge route, power arrangements and the required resilience.
We mainly cover Hampshire, Surrey, West Sussex, Berkshire and nearby areas from our base near Alton and Liphook.
Provide the address, system make and model, number of pumps, alarm or control details, current symptoms, access restrictions, photographs and available service or commissioning records.
Send an enquiry or call the AFS team. We’ll confirm the practical next step and whether a site visit is needed.